Retail Return Policy

At MinnGlow Aesthetics, we want you to love your skincare and wellness products as much as we do. Because our products are medical-grade and carefully formulated for safety and efficacy, all sales are considered final once they leave the clinic.

That said, your satisfaction matters — if there’s a concern with your purchase, we’ll do our best to make it right.

Returns & Exchanges

For hygiene and safety reasons, we cannot accept returns or exchanges on opened or used products.
Unopened, unused retail items may be returned within 14 days of purchase for in-store credit only.
Items must be in their original packaging and condition and accompanied by your receipt.

Damaged or Defective Items

If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of purchase or delivery. We’ll happily replace or exchange the item once verified.

Skincare Tolerance

Reactions are rare with our professional brands (such as Epionce®), but every skin type is unique. If irritation occurs, stop using the product immediately and contact the clinic for guidance — we can help troubleshoot and find an alternative.

How to Request a Return

Please email minnglowaesthetics@gmail.com or contact us at 218-610-9595.